Can I return extra product?

Can I return extra product?

Yes. You have 30 days from the day the full order is completed. Contact us and schedule a pickup. A 20% restocking fee will be applied to your refund once the product has been received and the quantity has been verified.



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    • Can I see the product before I buy it?

      Yes. If you would like to see a product beforehand then you can order a free sample, just pay the shipping, and it will be delivered right to your door. Samples can be requested on each product page or you can call Order Desk for more information.
    • I want to order a sample, but the product I’m viewing doesn’t have that option. How do I order a sample for this product?

      Unfortunately not all our products are available as samples. If the product states ‘no samples available’ then we do not have any samples to send out at this time.
    • Does Masonry Order Desk ship Ontario wide?

      Yes, we currently ship throughout Ontario. The costs of shipping vary from product to product. Refer to the product page for shipping prices.
    • How do I place an order?

      We've made the ordering process simple. You can shop by material or use the search bar if you know the name of the product you're looking for.  Use the filters on the left side to narrow down your searches. Once you've chosen your product you will be ...
    • Types of Exterior Masonry Wall Stone

      Exterior masonry stone can be divided into two main categories. Natural Stone (Granite, limestone etc) & Manufactured stone (Concrete, compressed Sand).  Natural Stone: This product is taken from quarries from around the world. Many popular types of ...