I want to order a sample, but the product I’m viewing doesn’t have that option. How do I order a sample for this product?

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• How do I place an order?

  We've made the ordering process simple. You can shop by material or use the search bar if you know the name of the product you're looking for.  Use the filters on the left side to narrow down your searches. Once you've chosen your product you will be ...

• I want to cancel my order but its already been processed.

  If you want to cancel your order after its been processed call us immediately and have your purchase order number handy. If the materials have not left for delivery we can cancel the order and refund your total. If the materials have been ordered ...

• Can I see the product before I buy it?

  Yes. If you would like to see a product beforehand then you can order a free sample, just pay the shipping, and it will be delivered right to your door. Samples can be requested on each product page or you can call Order Desk for more information.

• I didn’t receive my full order. What now?

  Always verify the quantity once your order has arrived. If you did not receive your entire order, give us a call at 1-888-***-**** and we will be happy to help you resolve this issue.

• Can I return extra product?

  Yes. You have 30 days from the day the full order is completed. Contact us and schedule a pickup. A 20% restocking fee will be applied to your refund once the product has been received and the quantity has been verified.